Products
Frequently Asked Questions
How much will it cost ?
Our simple pricing structure is set out in advance, see prices page for more details.
What exactly do I get ?
- The ability to attract bookings from international travellers arriving at your local airport
- A custom built optimised website including a domain name, e.g. www.mytaxifirm.co.uk
- Inclusion in all major search engines, including Google & Yahoo
- Ability to update common fare prices to display to website visitors.
- Website will accept online bookings.
- Multiple email addresses, e.g. info@mytaxifirm.co.uk
- A booking system allowing radio operators to manage online bookings on a day-to-day basis.
- Link Building/Online Directory Campaign.
- Full training in use of the system, including marketing advice.
- 12 months web hosting.
- 12 months support for dealing with any technical issues which may arise.
How do customers find us ?
Customers arriving at UK airports will search out taxi firms operating from that airport, we ensure they find your website.
Why do customers book online ?
Most people fear not being able to get a cab or having to wait a long time for one and also don't want to get ripped off in a foreign country, booking through the web and guaranteeing a price in advance takes all of these worries away.
Can I use the system ?
All you need to use the taxi advantage system is internet access, this usually consists of a standard PC or laptop and an internet connection, we recommend a broadband connection for speed purposes.
How do customers know the price of a journey ?
We provide you with the ability to update common fare prices available to your website visitors, additionally the actual fare is ultimately confirmed by the taxi operator via email.
What if I can't accommodate a particular customer ?
No problem, all bookings are confirmed by the taxi operator, prior to a booking becoming official.
What if a flight is delayed ?
With internet access, all major airports allow you to monitor arrival details, this allows you to give your customers peace of mind as they don't need to worry about delayed flights.
How do I manage my bookings ?
Bookings can be managed in the same way as any other booking, although our optional unique booking system allows you to manage bookings more easily.
Do I need the booking system AND the website ?
Our online booking system is an easy to use computerised system allowing you to track bookings, if you are happy with your current method of managing bookings, then you may not need this element of the system.
Can my current business logo be incorporated into the site ?
Yes, we can accept logos in a variety of formats including a simple copy of your business card, which we will match as closely as possible.
Can I have photos of my business, taxi fleet displayed on my website ?
Yes, if you can supply photographs in digital format we can do this at no extra cost.
Do I need to be a computer expert ?
Not at all, our system is extremely simple to use for even the most novice computer user, what's more, we'll show you how everything works in simple jargon free terms.
Do I have much control over the website look and content ?
Yes, in fact you have total control.
We suggest what we think your website should look like and take on board any
specific requirements you have. We also review the website with you during development and make alterations where
you would like changes. Only when the final design is agreed, will the website go live on the internet.
How long will it take to get my website up and running ?
The timescale for this is usually between 4-6 weeks.
Am I likely to get bookings as soon as my website goes live ?
No, building a web presence takes time. The major search engines (Google/Yahoo) need to first of all pick up your
website, this can sometimes take up to eight weeks and is totally under their control.
We ensure your website is optimised and provide a link building campaign on your behalf, this will ultimately
increase traffic to your website. There are also options that can generate immediate traffic and increase popularity in
general, we believe these options are certainly worth exploring at some point, this can be explained and discussed in further detail.
One of our main aims is to shield customers from any unnecessary technical jargon, although we tailor our approach to
suit the needs of individual customers, depending on their level of computer knowledge.
Got any more questions ?
